Skip to content

Return Policy

Our return policy is accordance to the Singapore consumer law and our customer satisfaction is our top priority.

If you receive your products and its defects

    • Please contact us within 7 days of purchase via hello@tinytwinkle.sg
    • Include description, photos as much information as you can.
    • Once we receive the request we will provide instruction on what to do with the defects products
    • Please Note: we will give store credit upon completion of the return process.
    • Return freight is at customer cost.
    • Item must be in its original purchase condition
    • Packaging must be unopened, unused, unmarked and not defaced in any manner.
    • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
    • This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
    • Item purchased outside tinytwinkle.sg is not eligible for exchange or return.

If you receive your products and it’s not what you expected

    • Please contact us within 14 days via hello@tinytwinkle.sg
    • Include description, photos as much information as you can.
    • We will endeavour to get back to you within 24 hrs with action plan
    • Exchange or return is possible, return freight is at customer cost
    • Upon return, store credit will be given and it will be valid for 12 months
    • In the event of exchange, the additional difference must be paid by customer and the less difference will be store credit valid for 12 months.
    • Item must be in its original purchase condition
    • Packaging must be unopened, unused, unmarked and not defaced in any manner.
    • Items purchased as part of a set or a multi-item pack must be returned as a whole set.
    • This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
    • Item purchased outside tinytwinkle.sg is not eligible for exchange or return.

Marina C. from Singapore purchased

Mess-proof Easy Bib Ruffle

6 days, 15 hours, 48 minutes ago